FAQ

1. When can I expect my order to arrive? Shipping is estimated to take between 7-21 business days. Please note that these shipping times are estimates, not guarantees. Your shipment could arrive as early as 7 days or take up to 21 business days depending on your location. You will receive a more precise delivery estimate after placing your order.

2. Do you ship worldwide? Yes! We deliver to most parts of the world, except for countries with legal restrictions or shipping carrier limitations. Countries we do not ship to include: Crimea, Ukraine , Russia , Belarus, The Gaza Strip region in Palestine , Ecuador , Cuba , Iran , Iraq , Syria ,North Korea

3. Where can I find my order confirmation? Your order confirmation is automatically sent to your inbox after purchase. If you cannot find it in your primary inbox, please check your spam folder.

4. Can I change something in my order? Due to our packaging process, we are unable to make changes to your order after checkout. Please choose your artwork carefully. Changes to the shipping address cannot be guaranteed after 24 hours of purchase.

5. What is the best way to contact Lethabo? If you have a query about your purchase, please email us at info@lethabohuma.com. Following up on an order via social media may be missed. Email is the best way to ensure that we receive your inquiry and respond to you as soon as possible.

6. Can I commission a custom piece? Yes! Please visit Commissions to fill out a commission request form, and we'll get back to you as soon as possible.

7. Brand collaborations Feel free to visit our Collaborations page or email us at info@lethabohuma.com with your pitch.